To provide our customers with excellence in leading edge technology and a measurable return on investment to their organisations.
Businesses are constantly trying to find more efficient ways of managing processes.
A flexible Request, Workflow and CRM solution is a critical success factor for every organisation.
Providing scalability and a wide range of modules is where versaSRS excels.
The success of your business is dynamically linked to how you manage your organisational processes.
By ensuring your processes are mapped to internal and external requests you will increase productivity and subsequently reduce operational costs. You will also enhance employee, customer and supplier satisfaction.
verasSRS optimises your business to run more efficiently and enable your company to grow.
versaSRS can be used to manage a range of projects to provide full visibility to an organisation.
Internal Projects requiring the logging of time & billing, ensures expenditure is reportable and auditable for the future.
Project activities and tasks can all be associated and given due dates for timeline reporting. Tasks are assignable to groups and/or individuals.
Projects can be linked to Assets and/or Services.
By using the workflow module, organisations can be assured activities and work requests are trackable and can be escalated to aid with delivery.
versaSRS is highly configurable and can align with a range of Project Management methodologies. Depending upon the nature and size of the project, the solution can be used in range of ways.
Within the solution all details, documents and communication around the project can be saved. This includes timessheets or any billing requirements.
The ability to run project reports provides accountability across an organisation. Real-time reporting means issues are seen prior to deadlines slipping or budgetary limits are neared.
NewSpec operate throughout Australia to provide sales and service of scientific equipment to universities, the CSIRO, government and private customers.
versaSRS has been applied to their business model to manage everything from the sales process,
to the initial project, to support and account management.
Crucially, every project, task or request is linked together so that
there is a flow from the first interaction to the last.
Ensures all email, meetings and phone communications are logged within the system.
As activities are defined, tasks or work requests can be added to the project. Tasks can be sequential and/or parallel.
Ensure that projects can be reported against for years to come for finance and auditing requirements.
The solution is highly customisable allowing for a range of additional fields or re-labelling of fields if required.
Ensure all time and billing is logged against the project and individual activities or tasks.
An extensive amount of standard and customisable reports are available the organisation.
If you have any queries about versaSRS, please contact us: