Case Toolbar
The functions available from the Case toolbar icons are listed below:
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- Save the Case |
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- Save and Exit - Save the Case and close the Window |
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- Allows the addition of attachments when a Case is initially logged |
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- Apply a Case Template |
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- Update - Apply an Update to the Case |
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- Merge Record |
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- Share Record |
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- Assign Timesheet |
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- New Child Case |
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- Link to Child Case |
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- Add Knowledge Base links |
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- Search Knowledge Base |
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- Build Zip Package |
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- Hide Toolbar |
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- Shows or Hides the HTML code |
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- View Preview of the Case |
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- Undo |
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- Redo |
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- Cut |
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- Copy |
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- Paste |
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- Bold |
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- Italic |
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- Underline |
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- Strikethrough |
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- Superscript |
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- Subscript |
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- Font color |
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- Highlight |
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- Insert special character |
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- Insert horizontal line |
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- Align text left |
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- Align text centre |
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- Align text right |
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- Justify text |
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- Insert Bullet list |
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- Insert Number list |
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- Decrease Indent |
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- Increase Indent |
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- Insert Hyperlink |
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- Insert (system) Image |