Notifications and Alerts

The Notifications icon in the Navigation Header contains Notifications for all the Watcher Notifications sent by versaSRS.

Clicking on the icon will expand the Notifications window where each Notification message can be clicked to view the Record (Case/Problem/RFC/Task) that they relate to or can be cancelled.

The Notifications can also be configured to prompt directly in versaSRS as pop-up Alerts (pictured below).

The Alerts can be enabled/disabled within the Notification Settings, which are accessed by clicking the Cog icon in the Notification window.

Note: In order to receive notification alerts, at least one Team needs to have Custom Triggers defined and the versaSRSMailOut Service needs to be running.