versaCRMMailIn
versaCRMMailIn allows email to be received into versaSRS directly instead of being associated with a Record (Case/Problem/RFC/Task).
The following Application Properties allow for receiving versaCRM Mail, they are configured within the Global Settings.
| Application Property | Details |
|---|---|
| CRMMailboxAccount | versaCRM EWS / POP3 / IMAP Mailbox Account |
| CRMMailboxPassword | versaCRM EWS / POP3 / IMAP Mailbox Account Password |
| CRMMailServer | versaCRM Mail Server. |
| CRMMailServerAuthentication | versaCRM EWS / POP3 / IMAP Authentication Type |
| CRMMailServerPort | versaCRM EWS / POP3 / IMAP Port Number |
| CRMMailServerSSL | Enable / Disable versaCRM EWS / POP3 / IMAP SSL |
Note: When making changes to versaCRMMailIn settings, the service will need to be restarted for the change to take effect.