VersaDev
VersaDev
Delivering Business Software Solutions

VersaDev
versaSRS - Uses For versaSRS

 :: versaSRS Based Solutions


With its Open Model Architecture & Design - versaSRS can be used for any business process or service.

versaSRS is the perfect solution for, but not limited to:

  • Customer Service Requests, Tracking & Management - Full Cycle
  • Case Management
  • Project Management
  • Consolidation of Client, IT, HR & Asset Requirements
  • Product & Services Support Issues
  • IT Help Desk Incidents
  • Change Management
  • Problem & Incident Management
  • Customer Relationship Management
  • Sales & Leads Tracking
  • Product Maintenance Tracking
  • General Enquiries
  • Pre and Post Sales Support
  • HR Issues
  • Personnel Management
  • Full Cycle Project Management
  • Technical Issue Tracking
  • Knowledge Management
  • Asset Management
  • Any Business Process that requires comprehensive management and communications tracking
Microsoft
 Testimonials

"We were immediately impressed with versaSRS’ broad feature set, the wealth of information on their website and their willingness to allow us to experience the solution via their demonstration system without having to first jump over sales induced hurdles"

Randall O. Walrond.
President,
IVR Technologies.



"The pre-sales support I received was excellent!”

Mike McPoyle.
Lotus Notes Team,
Footlocker.



"I’m very impressed with the flexibility of this product.”

Jeff Leichty.
Director of Information Technology,
Indiana Institute of Technology.



"I've download VersaCAT & VersaSRS, and I'm very impressed ...
Thank you for getting back to me so quickly. It's nice to see a company that takes an interest in the opinions of potential customers!”

William Kristoph.
Systems Administrator,
Leon County Clerk of Courts.



"I tried 17 different customer support SW and, according to screen shots and feature list, I've found this one is the best, with most comprehensive list of features.”

Robert Zenzerovic.
Istracom D.O.O.



"... thanks for the kind follow-up; we are very happy about the support and the response of your consultants. We believe that the support and service are key criteria when evaluating any system.”

Tareq Nu'man.
Systems Engineer,
Universe Computers, Kuwait.