versaSRS HelpDesk - Support Request Software - Patches

Download Description
Click to Download versaSRS HelpDesk version 4.1.0 - Patch 004
(27-July-2010)

  • Issue with versaContax editing standard versaSRS contact has now been addressed.
  • Issue when saving standard versaSRS contact, returns error of "path cannot be found" has now been addressed.
  • Cosmetic layout issue with standard versaSRS contact when editing / creating contact has been corrected.
Click to Download versaSRS HelpDesk version 4.1.0 - Patch 003
(20-July-2010)

  • Issue with Contracts security module has now been addressed.
  • Issue when setting Primary Contact for Organisation has now been addressed.
  • Minor cosmetic layout issues with versaCRM components have been corrected.
Click to Download versaSRS HelpDesk version 4.1.0 - Patch 002
(3-June-2010)

  • A bug has been identified with POP3 SSL authentication. This prevents POP3 SSL support. This has now been addressed.
Click to Download versaSRS HelpDesk version 4.1.0 - Patch 001
(1-April-2010)

  • Support for Microsoft Internet Explorer 6 users.
  • Improved performance for the Calls window context menu.
  • Call Billing audit logging has been added. Note: this feature is only applicable when the Billing Module is set to Read Only on the Call logging screen.
  • versaAssets - issue when searching for Location and Model has now been corrected.


Click to Download versaSRS HelpDesk version 4.0.0 - Patch 002
(5-September-2008)

Please apply versaSRS HelpDesk version 4.0.0 - Patch 001 then versaSRS HelpDesk version 4.0.0 - HotFix 001 before applying this patch.
Click to View KB versaSRS HelpDesk version 4.0.0 - HotFix 001
(4-June-2008)

This KnowledgeBase Article addresses an incorrect page reference (login screen) when clicking "New Contact" button from Contact Search screen.

Click to Download versaSRS HelpDesk version 4.0.0 - Patch 001
(22-July-2008)

Click to View KB versaSRS HelpDesk version 3.3.0 - HotFix 001
(4-Oct-2007)

This KnowledgeBase Article addresses an error which occurs (after new installation) when the new call icon or queue dropdown is clicked.

Click to Download versaSRS HelpDesk version 3.2.3 - Patch 003
(3-Oct-2006)
Click to Download versaSRS HelpDesk version 3.2.3 - Patch 002
(29-Sep-2006)
Click to Download versaSRS HelpDesk version 3.2.3 - Patch 001
(28-Aug-2006)

Click to Download versaSRS HelpDesk version 3.2.2 - Patch 002
(21-MAR-2006)
Click to Download versaSRS HelpDesk version 3.2.2 - Patch 001
(10-FEB-2006)
Click to Download versaSRS HelpDesk version 3.2.2 Database Upgrade Script
Fix for Database Script Issues - Patch 001
(12-DEC-2005)

The above Patch is for Existing Clients who have an Annual Support & Software Upgrades Agreement Only - The Password to Open the Patch Zip File is the same Password as supplied in the v3.2.2 Upgrade Package Email sent to you by VersaDev.

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