versaSRS v4.1
Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 4.1 - ONLY 4.1 patches should be applied.
You must apply ALL patches for any given version in order of release.
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Description
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versaSRS version 4.1.0 - Patch 011 (7-April-2011)
- Issue with managing versaCRM system categories
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versaSRS version 4.1.0 - Patch 010 (4-August-2011)
- Enhancements to versaSRS Windows Services
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versaSRS version 4.1.0 - Patch 009 (10-February-2011)
- When editing system tables, the scroll bar is now returned to the record selected for editing.
- Added an option to enable User Access Auditing.
- Additional XML parsing has been added to internal Web services to correct issues when using invalid XML characters.
- Additional checks for user session are now performed preventing event log system errors being generated.
- Notify Parent Call: When enabled an audit log is generated against the Parent Call when the Child Call is Closed.
- Restrict Queue Assignment: When enabled, the Queue assignment list throughout the system will only display Queues that the User is a member of.
- Security Profiles: Extended to include Manage Calls. As with all Security Profiles this can be set uniquely for each User of a Queue.
- Firefox Issue: Cursor is not displayed when editing HTML text. This has now been corrected.
- Unable to delete Call Update templates. This has now been corrected.
- My Home Dashboard and Full Text Search Queue list is now sorted alphabetically.
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versaSRS version 4.1.0 - Patch 008 (17-January-2011)
- Support for Apple Mac Safari & Firefox Web Browser using Reporting Dashboard
Note: versaCRM components of versaSRS are currently not compatible with Apple Mac Safari.
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versaSRS version 4.1.0 - Patch 007 (16-December-2010)
- Support for Apple Mac Safari Web Browser
Note: versaCRM components of versaSRS are currently not compatible with Apple Mac Safari.
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versaSRS version 4.1.0 - Patch 006 (25-November-2010)
- Task Escalations may now be defined when creating Task Templates.
- Enhancement to versaSRS Windows services to support scheduled Task escalations.
- A Task can now be set to Dormant Status by setting the Task Logged Date to a future date.
- Changes to layout and order of context menus.
- Multiple history context menus are displayed each time right-click is performed. This has now been corrected.
- Issue when saving contact data has now been corrected. This only applies to the standard contacts module and not versaCRM.
- Issue displaying Billing Times has now been corrected.
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versaSRS version 4.1.0 - Patch 005 (19-October-2010)
- Issue with call templates when applied via phone system integration. This has now been addressed.
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versaSRS version 4.1.0 - Patch 004 (27-July-2010)
- Issue with versaContax editing standard versaSRS contact has now been addressed.
- Issue when saving standard versaSRS contact, returns error of "path cannot be found" has now been addressed.
- Cosmetic layout issue with standard versaSRS contact when editing / creating contact has been corrected.
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versaSRS version 4.1.0 - Patch 003 (20-July-2010)
- Issue with Contracts security module has now been addressed.
- Issue when setting Primary Contact for Organisation has now been addressed.
- Minor cosmetic layout issues with versaCRM components have been corrected.
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versaSRS version 4.1.0 - Patch 002 (3-June-2010)
- A bug has been identified with POP3 SSL authentication. This prevents POP3 SSL support. This has now been addressed.
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versaSRS version 4.1.0 - Patch 001 (1-April-2010)
- Support for Microsoft Internet Explorer 6 users.
- Improved performance for the Calls window context menu.
- Call Billing audit logging has been added. Note: this feature is only applicable when the Billing Module is set to Read Only on the Call logging screen.
- versaAssets - issue when searching for Location and Model has now been corrected.
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versaSRS v4.0
Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 4.0 - ONLY 4.0 patches should be applied.
You must apply ALL patches for any given version in order of release.
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Download
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Description
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Click to Download
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versaSRS version 4.0.0 - Patch 002 (5-September-2008)
Please apply versaSRS version 4.0.0 - Patch 001 then versaSRS version 4.0.0 - HotFix 001
before applying this patch.
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versaSRS version 4.0.0 - HotFix 001 (4-June-2008)
This KnowledgeBase Article addresses an incorrect page reference (login screen) when clicking "New Contact" button from Contact Search screen.
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versaSRS version 4.0.0 - Patch 001 (22-July-2008)
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versaSRS v3.3
Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 3.3 - ONLY 3.3 patches should be applied.
You must apply ALL patches for any given version in order of release.
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Download
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Description
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Click to View KB
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versaSRS version 3.3.0 - HotFix 001 (4-Oct-2007)
This KnowledgeBase Article addresses an error which occurs (after new installation) when the new call icon or queue dropdown is clicked.
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versaSRS v3.2
Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 3.2 - ONLY 3.2 patches should be applied.
You must apply ALL patches for any given version in order of release.
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Download
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Description
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Click to Download
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versaSRS version 3.2.3 - Patch 003 (3-Oct-2006)
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versaSRS version 3.2.3 - Patch 002 (29-Sep-2006)
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versaSRS version 3.2.3 - Patch 001 (28-Aug-2006)
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versaSRS version 3.2.2 - Patch 002 (21-MAR-2006)
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versaSRS version 3.2.2 - Patch 001 (10-FEB-2006)
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versaSRS version 3.2.2 Database Upgrade Script Fix for Database Script Issues - Patch 001 (12-DEC-2005)
The above Patch is for Existing Clients who have an Annual Support & Software Upgrades Agreement Only - The Password to Open the Patch Zip File is the same Password as supplied in the v3.2.2 Upgrade Package Email sent to you by VersaDev.
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