versaSRS v4.1

Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 4.1 - ONLY 4.1 patches should be applied.

You must apply ALL patches for any given version in order of release.

• Issue with managing versaCRM system categories

• Enhancements to versaSRS Windows Services

• When editing system tables, the scroll bar is now returned to the record selected for editing.
• Added an option to enable User Access Auditing.
• Additional XML parsing has been added to internal Web services to correct issues when using invalid XML characters.
• Additional checks for user session are now performed preventing event log system errors being generated.
• Notify Parent Call: When enabled an audit log is generated against the Parent Call when the Child Call is Closed.
• Restrict Queue Assignment: When enabled, the Queue assignment list throughout the system will only display Queues that the User is a member of.
• Security Profiles: Extended to include Manage Calls. As with all Security Profiles this can be set uniquely for each User of a Queue.
• Firefox Issue: Cursor is not displayed when editing HTML text. This has now been corrected.
• Unable to delete Call Update templates. This has now been corrected.
• My Home Dashboard and Full Text Search Queue list is now sorted alphabetically.

• Support for Apple Mac Safari & Firefox Web Browser using Reporting Dashboard

• Support for Apple Mac Safari Web Browser

• Task Escalations may now be defined when creating Task Templates.
• Enhancement to versaSRS Windows services to support scheduled Task escalations.
• A Task can now be set to Dormant Status by setting the Task Logged Date to a future date.
• Changes to layout and order of context menus.
• Multiple history context menus are displayed each time right-click is performed. This has now been corrected.
• Issue when saving contact data has now been corrected. This only applies to the standard contacts module and not versaCRM.
• Issue displaying Billing Times has now been corrected.

• Issue with call templates when applied via phone system integration. This has now been addressed.

• Issue with versaContax editing standard versaSRS contact has now been addressed.
• Issue when saving standard versaSRS contact, returns error of "path cannot be found" has now been addressed.
• Cosmetic layout issue with standard versaSRS contact when editing / creating contact has been corrected.

• Issue with Contracts security module has now been addressed.
• Issue when setting Primary Contact for Organisation has now been addressed.
• Minor cosmetic layout issues with versaCRM components have been corrected.

• A bug has been identified with POP3 SSL authentication. This prevents POP3 SSL support. This has now been addressed.

• Support for Microsoft Internet Explorer 6 users.
• Improved performance for the Calls window context menu.
• Call Billing audit logging has been added. Note: this feature is only applicable when the Billing Module is set to Read Only on the Call logging screen.
• versaAssets - issue when searching for Location and Model has now been corrected.

versaSRS v4.0

Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 4.0 - ONLY 4.0 patches should be applied.

You must apply ALL patches for any given version in order of release.

versaSRS v3.3

Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 3.3 - ONLY 3.3 patches should be applied.

You must apply ALL patches for any given version in order of release.

versaSRS v3.2

Please Note: versaSRS patches/updates should only be applied to the version they pertain to. For example, if the installed version of versaSRS is 3.2 - ONLY 3.2 patches should be applied.

You must apply ALL patches for any given version in order of release.