Technology & Requirements

versaSRS HelpDesk Technology

  • 100% Web Browser Based Solution
  • Microsoft .Net Framework
  • Microsoft ASP.Net
  • Web Services
  • Microsoft .Net Windows Services

Hosting Requirements

  • Microsoft
    • Windows Server 2008, or
    • Windows Server 2003, or
    • Windows Server 2000, or
    • Windows 7*, or
    • Windows Vista*, or
    • Windows XP*
  • Microsoft Internet Information Server (IIS) 6.0 / 7.0
  • Microsoft .Net Framework 2.0 (available as a free download from Microsoft)
  • Microsoft SQL Server
    • 2008, or 2008 Express Edition (available as a free download from Microsoft)
    • 2005, or 2005 Express Edition (available as a free download from Microsoft)
    • 2000
  • ASP.NET 2.0
  • POP3 Enabled Mailbox(es)

* Microsoft Windows 7, Vista, XP is only suitable for evaluation purposes and single user instances. More than one user environments will require MS Windows Server 2008, 2003 or 2000.


Client Requirements


  • Web browser: Microsoft Internet Explorer 7.0 and above
  • Pop-Up Blocking Software Disabled or App Added to Allowable Site List
  • Java Script enabled
  • Cookies enabled
  • Screen resolution 1024 x 768 (min)

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