Current Cases By Category
true false SELECT dbo.tbl_Groups.GroupName, (SELECT COUNT(CallID) FROM tbl_Calls WHERE GroupID = tbl_Groups.GroupID AND QueueID = [PARAM1] AND CallStatusID IN (1, 2, 4, 7)) AS RecCount FROM dbo.tbl_Groups RIGHT OUTER JOIN dbo.tbl_QueueGroups ON dbo.tbl_Groups.GroupID = dbo.tbl_QueueGroups.GroupID WHERE (dbo.tbl_QueueGroups.QueueID = [PARAM1]) ORDER BY dbo.tbl_Groups.GroupName true Category # Cases SELECT dbo.tbl_Calls.CallID AS [Case #], dbo.tbl_Calls.Subject, (dbo.tbl_Users.FirstName + ' ' + dbo.tbl_Users.LastName) AS [Assigned To], dbo.tbl_PrimaryKeys.PrimaryKey AS [Category 1], dbo.tbl_SecondaryKeys.SecondaryKey AS [Category 2], dbo.tbl_TertiaryKeys.TertiaryKey AS [Category 3], dbo.tbl_Calls.UserID, dbo.tbl_Calls.QueueID, dbo.tbl_Calls.Key1, dbo.tbl_Calls.Key2, dbo.tbl_Calls.Key3, dbo.tbl_Calls.CompanyName AS [Primary Company], (dbo.tbl_Calls.FirstName + ' ' + dbo.tbl_Calls.LastName) AS [Primary Contact], dbo.tbl_Calls.ReqCompanyName AS [Secondary Company], (dbo.tbl_Calls.ReqFirstName + ' ' + dbo.tbl_Calls.ReqLastName) AS [Secondary Contact], dbo.tbl_Calls.GroupID, dbo.tbl_Calls.CallStatusID, dbo.tbl_Calls.DateEntered AS [Date Entered], dbo.tbl_Calls.DueDate AS [Due Date], dbo.tbl_Calls.Computer AS [Primary SLA], dbo.tbl_Calls.ReqComputer AS [Secondary SLA], dbo.tbl_Groups.GroupName FROM dbo.tbl_Calls LEFT OUTER JOIN dbo.tbl_Groups ON dbo.tbl_Calls.GroupID = dbo.tbl_Groups.GroupID LEFT OUTER JOIN dbo.tbl_TertiaryKeys ON dbo.tbl_Calls.Key3 = dbo.tbl_TertiaryKeys.TertiaryKeyID LEFT OUTER JOIN dbo.tbl_SecondaryKeys ON dbo.tbl_Calls.Key2 = dbo.tbl_SecondaryKeys.SecondaryKeyID LEFT OUTER JOIN dbo.tbl_PrimaryKeys ON dbo.tbl_Calls.Key1 = dbo.tbl_PrimaryKeys.PrimaryKeyID LEFT OUTER JOIN dbo.tbl_Users ON dbo.tbl_Calls.UserID = dbo.tbl_Users.UserID WHERE (dbo.tbl_Calls.QueueID = [PARAM1]) AND (dbo.tbl_Calls.CallStatusID IN (1, 2, 4, 7)) ORDER BY dbo.tbl_PrimaryKeys.PrimaryKey, dbo.tbl_SecondaryKeys.SecondaryKey, dbo.tbl_TertiaryKeys.TertiaryKey