- Faster processing of customer enquiries
- Feature rich at an affordable price
- Increased visibility across all business areas
- Clear accountability among staff
- Significant increases in staff productivity
- Powerful, yet easy to install and integrate
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Complete Customer Service & Business Management SoftwareAre you are looking for IT HelpDesk, Customer Service and Support, Trouble Ticket, Issue Tracking or Bug Tracking software? Manage all your company’s communications from a single point, provide outstanding support to your customers AND save money.Feature rich and affordable, versaSRS HelpDesk has all the features your business needs: knowledge base, customer self service, contracts management, integrated CRM, asset management, and much, much more. From simple issues to complex business process management, versaSRS HelpDesk is flexible and scalable to handle it all with ease.  |
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Key Features
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Email Enabled versaSRS HelpDesk automatically turns customer emails into tickets and replies with a ticket number for future reference. learn more |
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Template Responses Draw from a Template Library of common responses and answers to provide quick handling and turnaround. learn more |
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Quick & Easy Ticket Creation versaSRS HelpDesk provides your administrators & staff the ability to manually log a ticket quickly, easily & efficiently – & track it just as easily through its lifecycle. learn more |
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Calendar View View Ticket in a classic Calendar View with details and info a mouse hover away. learn more |
Free Community Or Full Trial Enterprise Editions
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Two versions of versaSRS HelpDesk are available free for download - Community Edition and Full Trial Enterprise Edition. Click here to compare the two editions Don't have the time to install and trial software? Why not take a fully functional online test drive by applying here or contact us. Alternatively, click here to request an evaluation kit containing all Brochures & Whitepapers.
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What our customers like about versaSRS
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Why your customers will love versaSRS
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Where to go now |
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 Dell Server Small Business Solution versaSRS & VOIP Phone System in a box. Find out more about hassle-free installation. |
Customer Spotlight 
In the case of our largest contract we were able to provide more than the Service Level Agreements. We are a long way ahead of a lot of the other contractors."Michael Blake Service Manager Australian Satellite Communications |
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