Microsoft Partner Competency
April 2013
VersaDev has once again successfully achieved the Microsoft Partner competency for Silver Application Development. This achievement puts VersaDev in the top 5% of Microsoft's ecosystem. We are now in our ninth consecutive year as an accredited Microsoft Partner. versaSRS is certified for Windows Server 2012.
Companion Tools Galore
March 2013
Visit our Companion Tools & Modules page to review and download software to integrate with versaSRS. These FREE tools are available:
- versaAssetsAgent - versaSRS Assets Agent Tool
- 3CX PBX Phone System Integration
- versaSRS Service Monitor
- versaSRS External Image Viewer
- versaSRS Microsoft Windows 7 / Vista Gadget
- versaSRS Cleanup
- versaSRS CRM Import Tool v3.0
- versaSRS Assets Import Tool
Season's Greetings
10 December 2012
We would like to wish all of our customers a wonderful Christmas and a very Happy New Year. Our Australian and UK offices will be closed for the holiday season between the 24th of December 2012 and the 1st of January 2013 inclusive.
versaSRS Roadmap & Technology Partners
10 December 2012
We've just updated our versaSRS Roadmap & Technology Partners pages.
Welcome New UK Partner Westwood Associates
13 November 2012
VersaDev are proud to welcome new UK partner Westwood Associates.
Westwood Associates Ltd. are a leading provider of IT products and services.
Established in 1987, their continued growth and success is down to delivering exactly the right IT solutions for a wide range of customers, backed by a level of service that's the envy of the IT industry.
Westwood Associates Ltd
Hampden House
Hampden Road
Chalfont St Peter
Bucks
SL9 9DP
Telephone: 01753 887161
Fax: 01753 891 214
Email: enquiries@westwoodassociates.co.uk
Right: Michael Johnson, Westwood Associates Account Manager with Richard Cooper, VersaDev UK
Welcome Hastwell IT
30 July 2012
VersaDev are proud to welcome new customer Hastwell IT who have recently implemented versaSRS.
Hastwell IT is a boutique IT firm providing a variety of networking and security services. The director, Milton Medina, saw a gap in the market when he noticed how many businesses were struggling to find someone to work with them to sort out their IT issues and find a solution to align with the business' needs, rather than just a quick fix.
With a passion for IT and great service Milton has forged a strong relationship with one of South Australia's largest financial institutions as well as a number of other government and non government enterprises.
VersaDev to sponsor the itSMF Australia National Conference - LEADit 2012
12 June 2012
VersaDev are proud sponsors of the National Conference for the IT Service Management Forum Australia. We will be exibiting at LEADit 2012 and are offering our customers a 10% discount on registration. Contact us for details.
LEADit 2012: 20-22 August 2012, Gold Coast Convention & Exhibitor Centre
"The largest independent IT Service Management event in Australia, the itSMF National Conference is devoted 100% to the management, delivery and support of information technology while fostering best practice and industry standards. Managed by members for members, it promotes robust discussion, education and debate to collectively develop and improve industry services."
Click here for more info
David Fennessy, VersaDev CSO, Nominated for 2012 Australian Entrepreneur of the Year Award (Central Region)
21 May 2012
From Ernst & Young Tuesday, 15 May 2012:
Australia's best and brightest entrepreneurs are in the spotlight today with the announcement of the nominees for the 2012 Australian Ernst & Young Entrepreneur Of The Year® awards.
An outstanding group of more than 60 talented entrepreneurs have been nominated for this year's awards, from a diverse range of fields including clothing, fitness, construction, food and beverage, medical research and financial services.
The only truly global program of its kind, Ernst & Young Entrepreneur Of The Year is considered the world's most prestigious business award, with entrepreneurs participating from more than 140 cities in over 50 countries.
Read the full article
Find out more about VersaDev's CSO David Fennessy
versaSRS v5.0 OUT NOW
20 January 2012
After two years in development, versaSRS v5.0 is our biggest release ever. versaSRS is OUT NOW and is available as three new products: Help Desk, Service Desk & ITSM/ITIL.
v5.0 comes packed with new modules, features and functionality such as Asset Discovery, Problem & Change Management, Worksheets, CRM Correspondance, Extended Security and much much more.
Read the entire release notes here. Contact us for an online demo & walk through.
VersaDev UK - Open For Business
9 January 2012
On January 1st 2012, VersaDev UK LTD was registered for VAT and officially began trading.
VersaDev UK LTD - UK Head Office
3 More London Riverside
London, SE1 2RE
UNITED KINGDOM
T: 44(0)20.3283.4525
F: 44(0)20.3283.4001
sales@versadev.co.uk
support@versadev.co.uk
Welcome New Customers
9 January 2012
VersaDev are proud to welcome new customers: Allied Specialty Insurance & Aditya Birla Group who have both recently implemented versaSRS.
Allied Specialty Insurance is an insurance leader to the entertainment and amusement industry with a family of unique insurance solutions. Amusement Facility Insurance, Fair & Festival Insurance Program, Motorsports, Outdoor Amusement Insurance, Special Event Liability, Special Insurance.
Aditya Birla Group . A US $35 billion corporation, the Aditya Birla Group is in the League of Fortune 500. It is anchored by an extraordinary force of over 133,000 employees, belonging to 42 different nationalities. This year the Group was declared among the top best employers in India by the Aon-Hewitt Survey and ranked second. It was also ranked among the top employers in the Asia Pacific Region. Earlier, the Group has been adjudged among the top six great places for leaders to work in the Asia Pacific Region (The Hewitt Associates, The RBL Group and Fortune Magazine Study 2009).
30% Off Final Price Until December 31st 2011
12/12/2011
From now until the 31st of December, new customers can enjoy 30% off the final price of versaSRS v4.1. This is the last opportunity to buy this version of versaSRS at this discounted price before v5.0 is released 20.01.2012.
versaSRS v5.0 Release Date & Release Notes
12/12/2011
After two years in development, versaSRS v5.0 promises to be our biggest release ever. versaSRS will be released 20.01.2012 as three new products: Help Desk, Service Desk & ITSM/ITIL.
v5.0 comes packed with new modules, features and functionality such as Asset Discovery, Problem & Change Management, Worksheets, CRM Correspondance, Extended Security and much much more.
Read the entire release notes here. Contact us for an online demo & walk through.
Integrate Your 3CX PBX Phone System with versaSRS via versa3CX
18/11/2011
Help Desk operators who manually create new tickets generally receive a new request via a telephone call. Requestors may follow up these tickets with a telephone call. Therefore, to improve this process, versaSRS has been enhanced to integrate with the 3CX Phone System via the versa3CX application.
Versa3CX consists of a server component called versa3CX Server and a client component called versa3CX Client. Versa3CX Client is installed on computers of each help desk staff responsible for attending to phone calls. Versa3CX Server is installed on the same server hosting 3CX phone system.
Find Out More Here
VersaDev Expands Into UK
27/10/2011 (From Innovate SA)
Long term Innovate SA client and world-class Adelaide based software company VersaDev is set to expand their operations into the UK from early 2012, following on from attending a successful London trade show earlier this year in April.
A leading developer of web-based applications with extensive experience creating high quality Helpdesk and CRM software, VersaDev also develops corporate intranets, e-government software applications, e-commerce enabled websites and online applications. The company boasts 2,000 registered implementations worldwide in both the public and private sectors including the likes of BHP Billiton.
The new sales office will be 'headed up' by Richard Cooper, former Innovate SA Venture Capital Business Advisor who is returning to the UK with his family to take up the post.
Richard says "It has been a pleasure working with a number of such strong growth companies like VersaDev during my time at Innovate SA.
"The UK seems like a logical next step for VersaDev and I’m looking forward to the opportunity of helping them grow their presence in the overseas marketplace," Richard says.
According to VersaDev Joint Managing Director David Fennessy, "VersaDev has completed most of the Innovate SA Growing Global Companies courses which have been a great help in growing our business.
"We've also represented SA several times in recent years at the renowned IT networking conference CommunicAsia held in Singapore thanks to the support and mentoring of Business Advisors at Innovate SA," David says.
Innovate SA facilitates support of the UK Trade and Investment Program and encourages SA based companies looking to expand into the UK to contact Susan Andrews on +61 8 8113 0700 at Innovate SA in the first instance.
Welcome New Customers
5 September 2011
VersaDev are proud to welcome new customers: SolveIT, Phone Care, Computer Networking Pros, NECSA & i-Team who have all recently implemented versaSRS.
SolveIT Software (Australia) offers award-winning software applications for:
- Advanced planning & scheduling
- Supply chain network optimisation
- Demand planning & forecasting
- Predictive modelling
Using proprietary platforms for advanced optimisation, prediction, and what-if analysis, SolveIT can optimise your production and supply chain activities on both a local (plant) and global (network) level.
Phone Care (India) offer one stop solution to the repairs of any mobile phones - Blackberry, Iphone, HTC, Imate Jama, Asus, O2, Palm Treo, Nokia, Samsung, LG, Sony Ericsson, Motorola, Spice, Byond, Lawa, Onida - any make any model.
Computer & Networking Pros (USA) strives to provide to its customers quality service and reasonable prices. They are available for on-site service, in-shop repairs, and pick-ups. CNP’s technical engineers are A+ and Network+ certified, as well as Microsoft Certified System Administrators/Engineers.
South African Nuclear Energy Corporation (NECSA) (South Africa) was established as a public company in terms of the Nuclear Energy Act, 1999 and is wholly-owned by the State. Apart from several ancillary functions, the main functions of Necsa are to undertake and promote research and development in the field of nuclear energy and radiation sciences and technology; to process source material, special nuclear material and restricted material; and to co-operate with persons in matters falling within these functions.
i-Team (South Africa) is a company focused on resource efficiency. By assessing your infrastructure we can provide you with a roadmap to maximise your resource efficiency, develop an effective IT system, and minimise IT costs. We employ highly qualified staff and service partners, who have the knowledge and experience to understand your business requirements.
Join us at the itSMFA LEADit 2011 Conference
5 July 2011
VersaDev will be attending Australia's largest IT Service Management National Conference & Exhibition brought to you by itSMF (IT Service Management Forum Australia). As an exhibitor we are offering $100 off registration for the event. Contact us for more information.
itSMF 14th National Conference, 17-19 August 2011, Burswood Entertainment Complex Perth, WA
www.itsmf.org.au
Majella Wines at PacRim
5 July 2011
What a successful trip to PacRim IT Service Management Conference at Gold Coast 2011. On behalf of the VersaDev I want to extend a heart-felt thank you for Majella Wines for your commitment to making this event so successful.
Thank you to Majella Wines (Mr Peter Lynn and his family) for sponsoring all the wines during the conference. The wines tasting was favourite part of the event this year (Voted by all the delegates that had attended the event) and the 2010 Majella Riesling and 2010 The Musician was the favourite wines and better than the Radisson Hotel wine selections.
VersaDev also gave away 3 nightly prices - The 2008 award winning "The Mallee" was worth around $75.00 per bottle and thank you once again to Majella Wines. Please check out the wonderful award winning Majella Wines from Lynn's family in Coonawarra.
www.majellawines.com.au
Join us at CommunicAsia 2011 June 21-24
16 May 2011
We are pleased to announce that we will be exhibiting at CommunicAsia 2011 in the South Australian stand (BN2-03).
Dates: Tuesday 21 June - Friday 24 June
Venue: Marina Bay Sands 10 Bayfront Ave, Singapore 018970
Opening Hours:
Tuesday 21 June 10:30am - 6:00pm
Wednesday 22 June 10:30am - 6:00pm
Thursday 23 June 10:30am - 6:00pm
Friday 24 June 10:30 - 4:00pm
Stand No: South Australia Stand on the Australia Pavilion
CommunicAsia 2011 - The Event
Shape your vision and create reality here at CommunicAsia2011– Asia’s largest knowledge based ICT platform. The event is RELEVANT and COMPREHENSIVE for your business growth as buyers and sellers comes face-to-face to have discussions & debates on the latest in the ICT industry and evaluate business opportunities.
CommunicAsia2011 will feature a comprehensive myriad of key and emerging technologies from backhaul network, systems integration to software and applications to the end users. Highlighting the newest technology innovations, latest industry updates from the ICT industry and featuring thought-provoking sessions by prominent industry players in the Summit, CommunicAsia2011 is the one-stop platform to be at.
CommunicAsia 2011 - The Venue
Marina Bay Sands is set to redefine the exhibition and meeting experience, and further reinforce Singapore's reputation as one of Asia's best cities to hold a convention. The Sands Expo and Convention Center will not only be Singapore's largest and most flexible exhibition and meeting venue, but the island's largest hotel as well. Marina Bay Sands is an integrated resort that offers anything and everything a visiting delegate could ask for, and more. All your business and leisure needs are conveniently located on site. Marina Bay Sands is located at along the Marina Bay waterfront, in the heart of Singapore, only 10 minutes from Changi International Airport.
More Information
Would you like to see a private demonstration of our software solutions? Why not arrange an advance appointment with us? Simply email us
sales@versadev.com with your details and the day and time and we will arrange a private demonstration of our software.
For further information regarding this premier event go to: http://www.communicasia.com
Click here for visitor pre-registration: http://www.communicasia.com/visitor-pre-registration/?newsignin
VersaDev at PacRim IT Service Management 2011
11 May 2011
VersaDev is proud to be sponsoring and exhibiting at the 20th annual PacRim IT Service Management 2011 conference 14-17 June 2011.
PacRim IT Service Management World is Australasia's premier ITSM event. It is a four day practical conference and a technology showcase exhibition. The conference features Service Delivery professionals from the largest organisations in Australasia case studying ITSM innovation and excellence.
Speakers include senior executives from: Queensland Education, Monash University, Corporate Express, Deakin University, NSW Education, Peermont Global Limited (South Africa), Blueprint Audits (USA), ETSA Utilities.
View the full line of speakers here
Register today so that you can learn:
- How RioTinto is incorporating new technologies to improve their knowledge management systems
- How Sydney Water has become an award winner for its service design
- How Harvey Norman has overhauled its changes management process
- How Centrelink is delivering better IT service
- How Deakin University is realising real cost savings through its Green IT strategies
- How the Department of Treasury, ETSA Utilities, USQ & World Vision Australia have developed and are optimising there Incident Management processes
- And much, much more!
And, remember to visit us at our stand so that you can find out how our solutions can help your business.
Register today and quote '
VersaDev' as your voucher code to receive a 15% discount
Welcome New Customers NightOwl & The Animal Health Board
25 March 2011
VersaDev are proud to welcome two new customers: NightOwl Convenience Store and The Animal Health Board who have both recently implemented versaSRS.
The Animal Health Board (AHB) is an incorporated society, legally responsible for managing and implementing the National Pest Management Strategy (NPMS) for bovine tuberculosis (bovine TB) in New Zealand. Its powers derive from the Biosecurity Act 1993 and its mission is to eradicate bovine TB from New Zealand.
Established in late 1975, NightOwl Convenience Store celebrates over 35 years of convenience retailing serving the local community with stores located throughout Queensland, New South Wales and Victoria. NightOwl Convenience Stores offer grocery and convenience demand products. Stores are well placed in convenient locations, and are open every day with most trading 24 hours a day.
VersaDev at Service Desk & IT Support Show
9 February 2011
We are pleased to announce that we will be exhibiting at the Service Desk & IT Support Show, Earls Court, London.
Dates: Tuesday 19 April - Wednesday 20 April 2011
Venue: Brompton Hall, Earls Court 1, London, SW5 9TA
Opening Hours:
Tuesday 19 April 9.30am - 5.00pm
Wednesday 20 April 9.30am - 5.00pm
Stand No: 625
Service Desk & IT Support Show - Europe's Leading IT Service Management & Support Expo
The Service Desk & IT Support Show is the only place to see all the latest technology and business services all under one roof.
Compare the complete range of over 250 technology solutions and business services from the most innovative and trusted suppliers.
Get involved in discussion and debate at the keynote sessions and Ovum Knowledge Center. Receive up-to-the minute opinion and advice in the expert-led seminars, while learning from others' experiences in our series of real-life end-user case studies.
Share your views on current key issues at the Hot Topic Roundtables and meet some of the industry's most inspiring people. It's where the industry converges once a year to see and try out the latest products and services, learn new skills and gain inspiration.
Click here for visitor pre-registration:
http://www.eventdata.co.uk/Forms/Default.aspx?FormRef=SDI41Visitor
Regency Media Improving Customer Service
4 February 2011
Regency Media is an optical media manufacturing company, delivering a manufacturing output of over 40 million DVDs, 25 million CDs and employing some 250 staff. They recently implemented versaSRS to help improve customer service.
Dominic Borg: "Currently we use versaSRS to log all faults and service requests for the ICT department. We triage calls and allocate service requests based on load and product knowledge expertise. Reporting back to the business the load on site, department and operators is another valued component to this application. Lastly it is used to capture and document tacit knowledge usually gained by on the job experience in the way of recording solutions to service calls placed and being easily searchable within the product.
VersaSRS has made it simple for our customers contributing to overall satisfaction, enough said!"
Read the complete Regency Media case study
versaSRS - One Solution - Many Industries
30 November 2010
Whether it is traditional IT Support, Education or Property, versaSRS offers a complete case management system that can be implemented across a wide range of industries.
We would like to welcome our new customers:
Smooth Integration with Sharepoint & versaSRS
20 September 2010
We were recently were asked to implement a customised direct link between the versaSRS call screen and any associated InfoPath forms within Sharepoint. Here's what the customer had to say:
"Following a soft release overnight, the system is running smoothly this morning. I've spent some time with the primary user of versaSRS and the InfoPath Forms and she loves it. The goal was for Maintenance Managers to work in one system – versaSRS – and not have to flick between systems. Goal achieved!"
Welcome new customers Terence Murray & Associates and Areva Resources
27 August 2010
VersaDev are proud to welcome two new South African customers: Terence Murray & Associates and Areva Resources who have both recently implemented versaSRS.
Terence Murray and Associates, was formed in 2001 to provide the "One Stop Human Resources Solution" and has since diversified its service offering to include Management and Information Technology Consulting. They have established a reputation as a provider of a professional and competitive service.
Areva Resources supplies solutions for carbon-free power generation. Its expertise and know-how in this field are setting the standard, and its responsible development is anchored in a process of continuous improvement.
Networking in Singapore
From: The Independent Weekly (25 June 2010)
Adelaide-based software company VersaDev's directors returned from a major exhibition in Singapore with contracts in their pocket and smiles on their faces.
CommunicAsia 2010, a one-stop ICT event that attracts more than 35,000 buyers/sellers including 9000 senior executives, is seen as the place to be for those looking to capitlise on their innovative products.
One of the big names there this year was Skype CEO Josh Silverman who outlined the six-year growth of Skype from nothing to half a billion users, accounting for 12 per ceent of the world's international calling minutes.
For VersaDev's David Fennessy it was his second visit to CommunicAsia, and his most productive.
"It was very good, very busy, but very worthwhile," Mr Fennessy said.
"The focus this year was on companies looking for opportunities to partner whereas last year in the fallout from the finacnial crisis, the focus was on solutions for problems.
"We have come back with a deal to be the sole Australian distributor for a South Korean company ZConverter; who make server back-up and recovery systems. They've got back-up solutions that can do what others in the market can't.
"We've also signed up partners for our own software product in Hong Kong and that gives us excellent exposure in a growning market.
"All in all its's been great."
One of the side shows of CommunicAsia is the givewaways that the companies use to attract attention.
Last year Samsung and LG mobiles were the item of choice - this year it was the iPad.
"Everybody wanted the iPad, it's the big thing." David said.
"And elsewhere in Singapoere the copies had already hit the streets with Ipeds, aPads and all sorts."
Mr Fennessy paid tribute to the work of governament agencies InnovateSA and AusTrade.
"They are a fantastic resource," he said.
"They get you in front of the right people and in meetings you wouldn't be able to arrange on your own."
Being from Adelaide was also an advantage, he said.
"A lot of people you talk to now know Adelaide because they studied there or they know someone who is studying there," he said.
"The international education thing is working very well for us."
Pace of Change
From: The Independent Weekly (18 June 2010)
Adelaide-based software company VersaDev was one of nine local businesses to exhibit at this year's CommunicAsia event held in Singapore this week. VersaDev joint managing directors Warren Bullock and David Fennessy may have been amazed at the 60,000 business buyers who attended the huge exhibition which was this year dominated by the iPad. Brief Case can still remember the amazed expression on Singapore's Communications Minister Mah Boh Tan's face in 1998 when an enthusiastic exhibitor showed him a 'computer that can connect to the internet global computer network'. We'll report next week on how the VersaDev lads went.
VersaDev flies SA flag at Singapore's CommunicAsia
From: In-Business (15 June 2010)
Adelaide-based software company VersaDev is exhibiting its versaSRS software as one of nine innovative South Australian businesses at this week's CommunicAsia event in Singapore.
The company's flagship product, versaSRS is customer service management product which requires minimum investment in infrastructure from its clients across the manufacturing, ICT, agriculture, retail, health and government sectors.
According to VersaDev joint MDs Warren Bullock and David Fennessy, accessing Innovate SA programs and services and attending events such as CommunicAsia serves as a great platform in the promotion of their product range as well as providing networking opportunities.
"While we have resellers around the globe in countries including the USA, South Africa and New Zealand, our focus is now firmly set on growing our market presence in the Asia Pacific region," David says.
"Last year's event actually resulted in us gaining several new clients including fellow CommunicAsia exhibitor, Australian Satellite Communications.
"The advantage with our products, especially for international clients is that they are delivered and sold as a browser download product, with a free trial version available too. This means our overheads and costs are greatly reduced and reduce our clients' operational costs at the same time."
Innovate SA Chief Executive, Greg Boundy says events such as CommunicAsia, along with training and industry contacts, form the basis for SA businesses succeeding in the international market place.
"Helping SA businesses like VersaDev develop their market share internationally is something we are passionate about at Innovate SA," Greg says.
"Maximising the connection between buyers and sellers in the ICT sector is what our involvement and the SA contingent at CommunicAsia is all about.
"SA businesses are able to obtain the most up-to-date information in the ICT sector and then apply those learnings to their businesses upon their return."
According to David, Innovate SA programs and mentoring have helped VersaDev's eight staff focus on defining their business direction and objectives to explore new international markets during the economic downturn.
"Through the Innovate SA Strategic Marketing program, we learned about the importance of setting goals and developed business and strategic marketing plans, which have proven invaluable to the success of our business growth internationally," David says.
"We have also been able to 'take stock' of our business and examine our core functions and processes, such as our renewed focus on customer service and support."
VersaDev is exhibiting at the 2010 CommunicAsia event in Singapore from 15-18 June as part of the South Australian Stand.
Nine At Expo In Asia
From: The Advertiser (15 June 2010)
Nine South Australian businesses are showcasing their wares at the 2010 CommunicAsia event which starts in Singapore today.
Among them is Adelaide-based software firm VersaDev which will exhibit its flagship product, versaSRS, a customer service management product.
VersaDev joint managing director David Fennessy said the company already had resellers in the US, South Africa and New Zealand and this even would enable it to grow its presence in Asia. The event finishes on Friday.
Join us at CommunicAsia 2010! 15-18 June
14 May 2010
We are pleased to announce that we will be exhibiting at CommunicAsia 2010 in the South Australian stand.
Dates: Tuesday 15 June - Friday 18 June
Venue: Singapore Expo, 1 Expo Drive, Singapore 486150
Opening Hours:
Tuesday 15 June 10:30am - 6:00pm
Wednesday 16 June 10:30am - 6:00pm
Thursday 17 June 10:30am - 6:00pm
Friday 18 June 10:30 - 4:00pm
Stand No: South Australia Stand on the Australia Pavilion (Stand 3J1-12 in Hall 3)
CommunicAsia 2010 - The Event
Innovate
CommunicAsia, combined with Enterprise IT & InteractiveDME, is the region's truly global platform set to address current and emerging issues in the ICT and digital convergence landscape.
The combined shows focus on the latest hot technologies for applications, solutions and hardware. It covers all aspects of the ICT industry.
Global
A global exhibition consisting of three events with participation from International exhibitors and visitors.
Convergence
CommunicAsia, together with EnterpriseIT & InteractiveDME is Asia's unparalleled one-stop ICT platform that can show the complete convergence of technology through the value chain.
CommunicAsia2010 - The Venue
CommunicAsia2010 is held at Singapore Expo, the largest purpose built exhibition and convention centre in Southeast Asia. It provides over 100,000 square metres of exhibition space, 19 conference halls and meeting rooms, with state-of-the-art IT infrastructure, AV and presentation facilities.
Located just 5 minutes from Singapore Changi International Airport and 10 minutes from the Central Business District, Singapore Expo is easily accessible by the local train network (known as MRT in Singapore), taxis, public buses and cars.
More Information
Would you like to see a private demonstration of our software solutions? Why not arrange an advance appointment with us? Simply email us
sales@versadev.com with your details and the day and time and we will arrange a private demonstration of our software.
For further information regarding this premier event go to: http://www.communicasia.com
Click here for visitor pre-registration: http://communicasia.com/visitor_pre-register/?newsignin
Recent Appointment - Sales Manager
14 May 2010
VersaDev welcomes Phillip Im as Sales Manager.
Phillip Im joins VersaDev with over 15 years experience in sales, and has previously worked for Dell, Foxtel, Origin, Telstra and NAB. He has received numerous national awards and recognition for sales and team management, and brings to VersaDev a wealth of knowledge and experience to the role.
New Partner and Distributor Announced
14 May 2010
VersaDev have appointed Peritus Business Solutions as our Partner & Distributor for Africa. Peritus was established in 2007 and focus on the ICT Industry. VersaDev are proud to partner with Peritus, and were chosen for their many combined years of experience and expertise with industry best practices such as ITIL, Cobit and ISO. Visit their website at www.peritus.co.za.
versaSRS v.4.1.0 upgrade for existing customers
4 February 2010
Today VersaDev released the latest versaSRS upgrade (v4.1.0) for existing customers who have a valid upgrade insurance package. VersaDev will be directly emailing customers over the coming week with instructions on how to obtain the upgrade package. For more information contact us.
VersaDev attains Gold Certified Partner status in Microsoft Partner Program - March 2008
17 March 2008
VersaDev today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with a competency in ISV/Software Solutions Competency, recognizing VersaDev’s expertise and impact in the technology marketplace. As a Gold Certified Partner, VersaDev has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the channel.
VersaDev is an innovative software company specializing in enterprise-wide mission-critical Microsoft .NET applications for small to large-sized businesses worldwide.
Our flagship product, versaSRS is Help Desk/Service Desk/ITSM software that is built on cutting-edge Microsoft .NET, XML, and Web services technologies.
versaSRS enables organisations to quickly and effectively deploy comprehensive Service, Incident, Configuration and Service Level Management processes with a minimum investment in infrastructure.
In addition, versaSRS enables businesses to leverage off their existing investments in technologies such as Microsoft’s Windows, Internet Information Server and SQL.
VersaDev also provide custom software development for global enterprise clients with specific business needs in the areas of business process improvement, workflow and automation processes.
“Microsoft Gold Certified status recognizes the highest level of technological excellence, customer satisfaction and marketplace impact through Microsoft products and services”, said David Fennessy, VersaDev’s Director. “We have an outstanding development team that takes pride in developing world class web-based solutions. We are very pleased to become a Microsoft Gold Certified Partner and look forward to continuing to exceed the already high standard of products we offer to our customers.”
“Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities,” said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. “They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes VersaDev as a new Gold Certified Partner for demonstrating its expertise providing customer satisfaction using Microsoft products and technology.”
As one of the requirements for attaining Gold Certified Partner status, VersaDev had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry.