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Give your customers the ability to view the status of their tickets 24x7, raise a new ticket and search the Knowledge Base to find answers to issues.
Reduce calls – and costs - to the service or help desk by giving your customers the power to get answers to common questions 24/7 via the included Knowledge Base, as well as, the ability for them to get the current status and details of their existing requests – no more calls from customers asking what the status of their tickets are.
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