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versaSRS -
Features & Benefits
Features & Benefits
•
v5.0 Release Notes
•
Key Features
•
Key Benefits
•
Brochures & Whitepapers
•
Video Demonstrations
•
Why Choose versaSRS?
Software Details
•
Resources
•
Technology & Requirements
•
Companion Tools & Modules
•
Release Notes
•
Sample Reports
Latest News
9 January 2012
VersaDev UK - Open For Business
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9 January 2012
Welcome New Customers
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12 December 2011
versaSRS v5.0 Release Date & Release Notes
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18 November 2011
Integrate your 3CX PBX Phone System with versaSRS via versa3CX
read more
27 October 2011
VersaDev Expands Into UK
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5 September 2011
Welcome New Customers
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5 July 2011
Join us at the itSMFA LEADit 2011
read more
5 July 2011
Majella Wines at PacRim
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16 May 2011
Join us at CommunicAsia 2011
read more
11 May 2011
VersaDev at PacRim IT Service Management 2011
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25 March 2011
Welcome New Customers NightOwl & The Animal Health Board
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9 February 2011
VersaDev at Service Desk & IT Support Show
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4 February 2011
Regency Media improving customer service through versaSRS
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Customer Spotlight
VersaSRS
is very easy and straightforward to implement. We host our own VersaSRS, also have great support from VersaDev."
Eric Kuncoro,
Web Technology Consultant, eWorks
read the complete case study
We looked at the GotoAssist package as well as Syssaid's offering but neither had the feature list the VersaSRS offers "
Dan Wilson
Director, Cord International
read the complete case study
versaSRS has allowed us to easily and centrally manage and track support issues as well as calculate and manage metrics on a daily, weekly and monthly basis."
Randall O. Walrond, President
IVR Technologies
read the complete case study
The product installed in minutes and was configured not long after."
Dominic Borg
Service Delivery Manager
Regency Media
read the complete case study
versaSRS has made a considerable impact at the school, as expected, which is why the Business Manager has requested a second instance."
David Mitchell
Systems Manager
Emmanuel College
read the complete case study
versaSRS has greatly improved the entire process for service requests .. And we have only touched on the surface of what the software is really capable of."
Jannis Seccafien, Customer Service Officer Property, Adelaide City Council
read the complete case study
In the case of our largest contract we were able to provide more than the Service Level Agreements."
Michael Blake
Service Manager
Australian Satellite Communications
read the complete case study
Get In Touch
VersaDev Pty Ltd
Australian Head Office
134 Gilbert Street
Adelaide, SA 5000
AUSTRALIA
T: 61.8.8463.1914
F: 61.8.8212.8447
sales@versadev.com
support@versadev.com
Email Us
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versaSRS - Help Desk | Service Desk | ITSM - Brochures & Whitepapers
Click here to request an evaluation kit containing all Brochures & Whitepapers
versaSRS - Help Desk | Service Desk | ITSM - Brochure
Provides a brief summary versaSRS.
Download PDF - 8.4 MB
versaSRS - Help Desk | Service Desk | ITSM - Brief Summary
Provides an overview of versaSRS features.
Download PDF - 370 KB
versaSRS - Help Desk | Service Desk | ITSM - Overview
Provides a summary of versaSRS including Key Features, Capabilities and Benefits.
Download PDF - 423 KB
versaSRS - Help Desk | Service Desk | ITSM - Features
Provides detailed information of versaSRS Key Features, Capabilities and Benefits.
Download PDF - 466 KB
versaSRS - Help Desk | Service Desk | ITSM - Screenshots
Provides interface screenshots and descriptions of the major areas of versaSRS.
Download PDF - 1.44 MB
versaSRS - Help Desk | Service Desk | ITSM - IT Service Desk Workflow Management
Provides information on IT Service Desk Workflow Management in versaSRS.
Download PDF - 580 KB
versaSRS - Help Desk | Service Desk | ITSM - ITIL Framework Support
Provides information on how to implement and support the ITIL (IT Infrastructure Library) Framework within versaSRS.
Download PDF - 222 KB
VersaDev - Capabilities Statement
Download PDF - 45 KB
versaSRS - Help Desk | Service Desk | ITSM - Overview
versaSRS Power Point presentation covering business benefits and an implimentation example
View Flash Presentation
Download Power Point - 2.31 MB
versaSRS - Help Desk | Service Desk | ITSM - Improving Service Centre Performance
versaSRS Power Point presentation outlining how versaSRS can improve Service Centre Performance
View Flash Presentation
Download Power Point - 836 KB
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